Please review our Cancellation & Payment Policies before submitting your quote request. If you have questions or concerns, please contact us.
Customers must notify Servicar via phone 248-549-6840 WITH an Emailed Confirmation sent to info@servicar.org at least 24 hours prior to pick-up time or a 5 hour minimum charge will be incurred.
Servicar staff asks that you follow the guidelines below when cancelling or changing your confirmed bus reservation. These guidelines are put in place to provide clear lines of communication, avoiding confusion or mistakes due to last minute changes.
When cancelling a trip MORE than 10 days before the date of the trip, we ask that you send an email to info@servicar.org.
Please provide the date of the trip, pickup location, pickup time, and a phone number where you can be reached in case of any questions.
When cancelling a trip LESS than 10 days before the trip date, we ask that you follow these steps:
• Call 248-549-6840. After hours or during the weekend, call (248) 321-5905 or (248) 322-7808
• Send an email to info@servicar.org.Please provide the date of the trip, pickup location, pickup time, and a phone number where you can be reached in case of any questions.
Cancellations due to weather conditions must be made at least 2 hours prior to the pick-up time.
- Cancellation notice must be made by phone to 248-549-6840 with an email confirmation sent to info@servicar.org.
- When cancellation notices are received less than 24 hours prior to pick up time there will be a 2 hour minimum charge, or actual time, whichever is greater.
A 50% deposit is due within ten (10) days of booking with the remainder due thirty (30) days prior to the departure date, unless you are on account. Payments may be made by Cash, Check, or Money Order. Any additional time or movement will be billed after the trip has been completed.
ServiCar has developed an in-house action plan in accordance with all State, Federal, WHO, and CDC guidelines. |
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